RVezy Vs Outdoorsy in 2021 | Which One to Choose as a Renter?

RVs are expensive and not everyone can afford one. That’s why RV rental companies are becoming a bigger hype by the day, especially RVezy and Outdoorsy, as they offer amazing peer-to-peer rentals at reasonable prices.

And the thing is, at first glance, these companies don’t seem to be very different from each other. Their rental process is pretty much the same and their websites don’t show much difference either, but if you take a look behind the curtains, you’ll notice dissimilarities that could greatly affect your choice.

That’s what this article is about. I’m laying out the differences between Outdoorsy and RVezy so you can decide which one suits you best!

What’s so great about peer-to-peer rental companies?

You’re probably familiar with Airbnb, the company that makes it possible for people to rent out their vacation homes. It’s exactly the same with Outdoorsy and RVezy, as you can rent privately owned RVs throughout Canada and the US.

What’s so great about community-driven marketplaces? Well, there are many more RV options to choose from compared to traditional companies like Cruise America. But the main benefit is that you have everything you need to enjoy your trip. More often than not, a coffee pot, BBQs, bicycles and dishes are included, compared to Cruise America where you have to bring everything from home.

 

An introduction to RVezy

Dating back to 2017, RVezy quickly became the number one choice among Canadians. With their excellent customer service, tons of reviews and low prices, they certainly overpower Outdoorsy in Canadian territory.

In 2020, they began working their way up in the US, sharing their experience from Canada with the Americans as well. It’s true, however, that Outdoorsy still has the upper hand in the US due to a greater number of reviews and RV options. This may change in the coming years, as I am sure RVezy will do as well in the US as they have done in Canada.

If you want to know more about RVezy, I recommend you read CamperSmart’s review, which will give you a good idea about RVezy’s rental process.

An introduction to Outdoorsy

Founded in 2015, Outdoorsy has become the most iconic RV rental company across the US. They’ve already extended their roots to Canadian land, providing North America with tons of reviews and RV rental options. However, it’s clear that Outdoorsy is not a Canadian-based company, as their customer service could use an upgrade. In fact, I received no response from Outdoorsy when I asked a question for the purposes of this article, even though I pretended to be a customer.

Still, Outdoorsy is king in the US for a reason. Safety, efficiency and professionalism are their three main keywords, making them one of the best options for both renters and owners.

With that said, let’s move on to the main part of this article. Below you can find a comparison of these two companies, which will help you make a decision.

Your decision shouldn’t be based on their prices

When comparing these RV rental companies, you’ll find that there’s not a big difference in their prices. Even additional costs such as service fees and mileage charges are more or less the same. Their minuscule difference is not worth your attention and shouldn’t be the foundation of your decision. Instead, focus on the more important factors, such as their insurance plans, customer service and usability.

With that being clear, let’s have a look at the key strengths of these two companies and then compare them.

Quick tip: Summer and vacations give RV owners the opportunity to raise their prices, so it’s best to book your trip in advance.

RVezy’s strengths

They offer much better insurance than Outdoorsy for the same or even a lower price.

Click here for the full comparison

Bad things on the road can happen to all of us, which is why both RVezy and Outdoorsy offer insurance plans.

With RVezy, you can choose from two packages: standard and premium. Outdoorsy offers three main packages: risk taker, essential, peace of mind. They also offer a fourth called stationary delivery, but this is only for RVs that are delivered to a location. Remember, moving the RV voids the insurance!

All of these packages have different prices and cover you for different amounts of money. Have a look at their average prices:

  • RVezy’s standard package: $15-$50 per day
  • RVezy’s premium package: $25-$70 per day
  • Outdoorsy’s risk taker package: $10-$30 per day
  • Outdoorsy’s essential package: $30 to $50 per day
  • Outdoorsy’s peace of mind package: $45 to $90 per day

Needless to say, the cheaper packages cover less, leaving you with a greater risk of having to pay yourself. And from my research, I can conclude that RVezy overpowers Outdoorsy when it comes to insurance. Let me tell you why:

Reason 1: RVezy has lower deductibles, which is the amount you have to pay out of pocket before the company’s insurance goes into effect. How big is this difference? Let’s take a look at the chart below.


Deductibles prices
RVezy's standard package

$1000

RVezy's premium package
$250
Outdoorsy's risk taker package
Class A: $4.000
Other motorhomes: $2.500
Trailers: $2.000
Outdoorsy's essential package

Class A: $3.500

Other motorhomes: $2.000
Trailers: $1.500

Outdoorsy's peace of mind package

Class A: $3.000
Other motorhomes: $1.500
Trailers: $1.000

Notice how RVezy’s standard package offers lower deductibles than Outdoorsy’s peace of mind plan, even though it’s almost three times cheaper? That’s right, RVezy offers very low deductibles for a low price.

Reason 2: RVezy offers unlimited comprehensive coverage, which covers things like theft, vandalism, fire, natural disasters,… In addition, they also offer unlimited collision coverage, which covers collision with another vehicle/object and single car rollover accidents.

So how does Outdoorsy compare to RVezy in this regard? Let’s have another look at the chart below:


Collision & comprehensive coverage
RVezy's standard package
Unlimited
RVezy's premium package
Unlimited
Outdoorsy's risk taker package
$1 million
Outdoorsy's essential package
$1 million
Outdoorsy's peace of mind package

$1 million

Outdoorsy only covers you with $1 million in all their packages, whereas RVezy offers full protection in even their cheapest package.

Reason 3: RVezy’s liability coverage—which covers the other driver’s property and bodily injuries if you’re found at fault in an accident—is much more generous than Outdoorsy’s. The table below explains it all:


Third party liability coverage
RVezy's standard package
$1 million ($2 million in Canada)
RVezy's premium package
$1 million ($2 million in Canada)
Outdoorsy's risk taker package
State minimum
Outdoorsy's essential package
State minimum
Outdoorsy's peace of mind package

$1 million

So what’s this “state minimum”? Well, with this, Outdoorsy means that they will only cover you for the minimum amount set by the state in which the accident occurred. While that may not sound so bad, consider that this can be as low as $15,000!

Reason 4: With Outdoorsy, you don’t always have the option to choose from their three packages. In many cases, you can only choose from one or two, whereas RVezy gives you the option to always choose their standard or premium package.

Now that you understand why RVezy offers more protection, let’s move on to the next comparison of this article: their roadside assistance services.

 

RVezy has better roadside assistance services but is also more expensive.

Click here for the full comparison

What is roadside assistance? A service that can help you get back on the road if the RV breaks down. It includes things like towing and replacing a flat tire.

Although it may seem like Outdoorsy has the upper hand in roadside assistance, that’s not really the case. It’s true that they offer more services, but half of those are ” mobile assistance”, meaning that someone on their staff will give you instructions over the phone.

RVezy on the other hand, will actually help you in person. They will, for example, change the tire for you, while Outdoorsy will give you instructions over the phone.

In the end, you get what you pay for, because Outdoorsy’s roadside assistance is free, and RVezy’s costs you money:

$9.50/night for trailers

$18/night for motorhomes (with a limit of $198)

RVezy


Outdoorsy

-Towing services

-Septic blockage removal

-Tire replacement

-Hotel accommodations (up to $400)

-On-site mechanic (slide-outs, awnings, jacks)

-Delivery of fuel and emergency fluids

More details (for trailers)...

More details (for motorhomes)...

-Towing services

-Mobile tire assistance

-Mobile mechanic service

-Delivery of fuel and emergency fluids

More details…

 

Generally speaking, RVezy offers better weekly/monthly discount rates.

Click here for details

Although it’s up to the owner of the RV to choose discount rates on both these websites, RVezy tends to be more beneficial in long-term renting, especially if we’re talking about month-long trips. Generally speaking, owners will give you a 10% discount (weekly) and a 20% discount (monthly). With Outdoorsy, you’ll find that owners can be far less generous, often offering discounts of  only 5% (weekly) and 7% (monthly). I’ve also found many more owners on Outdoorsy offering no discounts than on RVezy.

Keep in mind that I’m speaking from a general perspective. You can find many great deals on Outdoorsy as well.

 

RVezy has a customer-first mentality, resulting in better customer service.

Click here for details

I sent emails to both companies to gather information for this article, which led me to the conclusion that RVezy responds faster. In addition, they’re friendlier and actually help you with a valuable answer, unlike Outdoorsy who usually refers you to their help desk—or just doesn’t answer.

It may sound cliché, but RVezy is a Canadian company, which may be one reason for their extraordinary friendliness and helpful responses.

 

Outdoorsy’s strengths

Most of Outdoorsy’s cancellation policies are more forgiving than RVezy’s.

Click here for the full comparison

Rental companies like Rvezy and Outdoorsy deal with people who have to cancel their trips all the time. That’s why they’ve created clear rules for situations like this, with the goal of giving you a fair chance to get your money back.

Here’s how it works: Rvezy and Outdoorsy will refund your money if you cancel within their established time windows. The later you cancel, the less money you’ll be able to refund. Let’s take a look at the table below that shows Rvezy’s cancellation policy.

If canceled...

How much is refunded?

Within 24 hours after booking your trip

The full amount

More than 30 days prior to departure

The full amount, except for the service fee

Within 30-8 days prior to departure

50% of the full amount, except for the service fee

Less than 7 days prior to departure

No refund

While it could be worse, Outdoorsy does much better in most of their cancellation policies. That’s right, Outdoorsy has three in total: flexible, moderate and strict, each with their own level of strictness. And from my research, I can tell that their flexible and moderate policy is more forgiving than Rvezy’s. Let me tell you why.

This is why Outdoorsy’s flexible policy is better than Rvezy’s:

  • Outdoorsy offers a full refund within 48 hours of booking your trip. Rvezy offers only half that luxury, and limits it to 24 hours.
  • Outdoorsy will refund the full amount excluding the service fee if you cancel more than 5 days before departure. Rvezy will return the same amount only if you cancel more than 30 days prior to your departure.
  • Outdoorsy will refund the insurance costs and 75% of the booking total excluding the service fee if you cancel less than 5 days before departure. Rvezy on the other hand, won’t offer a refund in this case.

This is why Outdoorsy’s moderate policy is better than Rvezy’s:

  • Outdoorsy offers a full refund within 48 hours of booking your trip. Rvezy keeps it limited to 24 hours.
  • Outdoorsy will refund insurance costs and 75% of the booking total excluding the service fee if you cancel more than 7 days before departure. Rvezy offers you 50% of the full amount except the service fee if you cancel within 30-8 days before departure.
  • Outdoorsy offers an insurance refund and 75% of the booking total excluding the service fee if you cancel less than 5 days before departure. Again, Rvezy will not refund anything in this situation.

Yet, underneath all the advantages of Outdoorsy, I found one area where Rvezy prevails. Outdoorsy has a very forgiving policy, but the bad news is, as a renter you have no say in what policy you want. That’s entirely up to the owner, and I’ve come to the conclusion that owners with valuable RVs usually opt for the moderate or strict policy. And while their moderate policy is still better than Rvezy’s, their strict policy is not.

 

Outdoorsy is more popular in the US and therefore has a larger selection of RVs. This means it will be easier to find the perfect RV in the US with Outdoorsy. However, keep in mind that RVezy is still the market leader in Canada.

 

There are more people on the platform, which means there are more reviews that can help you know exactly what you’re getting into.

 

Outdoorsy has more complete information and better photos, which will give you a better understanding of the RV you want to rent.

Click here for details

Outdoorsy offers more information about the RV itself, including things like the size of the freshwater tank, which can play a big role if you’re planning a boondocking trip. On RVezy, you would have to contact the owner to get this kind of information.

 

Outdoorsy stands out in user experience and efficiency on both their website and app. You can filter your results by more amenities and other must-haves, which can be a time-saving feature if you’re looking for an RV with specific amenities.

Click here for details

Here’s what you can filter on with Outdoorsy that RVezy has yet to offer:

ADA accessible (RVs that are wheelchair-friendly)

Book instantly (RVs that you can book without waiting for owner approval)

Amenities:

  • Refrigerator
  • Inside (or outside) shower
  • Backup camera
  • Inverter
  • Generator
  • Microwave
  • Many more…

Smoking friendly

Festival friendly

Tailgate friendly

Minimum rating (previous renters can leave reviews, which gives the RV and the owner a rating)

  • Minimum 5 stars
  • Minimum 4 stars
  • Minimum 3 stars

Keyword search, which is a good tool to find a specific model or feature, such as unlimited mileage or generator usage. The image below shows the results I found when I entered the keyword “unlimited”.

In most cases, you won’t find the keyword in the title of the RV, but when you look at the description, you’ll notice that these RVs do offer unlimited mileage or generator use. Outdoorsy is very clever in this aspect!

 

Conclusion

As explained earlier, deciding which company is best for you shouldn’t be done based on their prices because their minuscule price difference is not worth your attention. You want to focus on other aspects, such as their insurance plans, customer support and efficiency.

If you want to worry the least on your trip, RVezy is definitely your go-to company. Their insurance plans, roadside assistance and customer support are phenomenal and much better than Outdoorsy’s.

Outdoorsy on the other hand, would be a better option if you’re interested in the best RV selection, reviews, images and usability.

I hope this comparison breakdown was of help to you in making your choice. If you have any questions, please contact me on this page or drop a comment below.

Enjoy your trip!

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